Why Fiber ?
Otis Fiber Brings High-Speed Internet to You—powered by Whip City
Pay for what you watch when you cut the cord.
Have you ever thought about how many channels you watch each week? Streaming services let you choose a subscription based on the content you actually watch. It's a new way to watch your TV, sports, and movies. Visit the Streaming page
for more information.
It doesn't get any faster than this!
Otis Fiber is the fastest internet in Western Mass - powered by Whip City Fiber.
One gigabit speed upload and download can't be beat whether you're checking email, working from home, or entertaining the family. Look at these comparisons to cable and DSL.
Meet the Whip City Tech Team.
When you have questions about Otis Fiber, we have the answers. We are right here in Western Mass and we can take your call if you're having internet problems. Just another benefit of your local high-speed internet service. Reach us by email
or give us a call at 833-WCF-HELP
We are offering 1 Gigabit service which is up to 1,000 Mbps upload and download speed. Actual speeds may vary due to a number of outside factors including the speed of your equipment and software. You will always get the best speeds when your computer or other device is using a hardwired connection.
Many customers are taking advantage of resources which require higher speeds and bandwidth, including streaming services (Netflix, Hulu, Sling, Playstation Vue) and Ultra High-definition television (UHD). Otis Fiber provides the speed for customers to use these services and other internet resources with out glitches or buffering.
A Wi-Fi router is included with residential service to provide Otis Fiber to tablets, phones, gaming systems, and other devices in your home.
We are building a system that supports Gigabit bandwidth. Depending on many factors we expect you will receive up to 1,000 Mbps for upload and download. Your actual speed may be affected by the capability and age of your devices, the software you are using, the server of the site you are visiting, and the overall volume of internet traffic at any given moment.
When you are on the Otis Fiber network you will be able to check your speed with the speed test located in the very top menu. You can expect hard-wired speeds to be around 950 Mbps and WiFi speed between 300 and 400 Mbps.
Here are the top two factors which determine how fast your internet experience will be:
Hard-Wired vs. Wireless Connection – Hard-wired speed will always be faster because you are connected directly to your internet access. A wireless (WiFi) connection is automatically slower and also may allow for interference.
The Age of your Device or Computer – Older computers and devices do not have the internal hardware to support the maximum speeds offered by Otis Fiber. This doesn’t mean you have to replace your device but you will be limited to the top speed your device can handle.