Otis Fiber is high-speed internet service delivered across a fiber optic network directly to your home or business. Our fiber optic technology provides upload and download speeds of up to 1 Gigabit per second—that’s 1,000 Mbps. Otis Fiber is powered by Whip City Fiber from Westfield, Mass.
What is Whip City Fiber?
Whip City Fiber is the internet service provider for Otis Fiber. It is owned and operated by Westfield Gas + Electric in Westfield, Massachusetts. Otis Fiber has chosen to work with Whip City Fiber because, as a municipal utility, they are not driven by creating high profit. Whip City Fiber has been in operation for over 2 years and is successfully serving the customers of Westfield. Their knowledge and experience with engineering of this sort of project is a benefit for Otis. Joining their network allows us gives us access to their customer service and tech support. We can spread any risk over a much larger base, benefiting our customers and keeping our costs low.